Real Stories: When the 65-year-old couldn’t pay her mortgage

Better Place Australia free financial counselling client story.

Jo was 65 and on her feet at work for most of the day. Eventually she developed health conditions which prevented her from being able to work full-time. As a result, Jo's income was severely reduced and she fell behind with her mortgage repayments. The situation was causing severe stress but she kept it all to herself.

Jo approached Better Place Australia free financial counselling as she resided in one of the many funded areas. Better Place Australia financial counsellor, Christine, investigated the situation. Because Jo was still in the workforce and had a super fund, she was able to access her super. But her super fund wouldn't let her have the money.

As part of the Better Place Australia free financial counselling service, Christine went into mediation for Jo and uncovered something interesting about her super fund which was a game changer. Learn how Christine helped Jo and what the outcome was by watching the video and listening to the podcast case study.

Podcast: To hear the full story, listen to our case study podcast.

Better Place Australia free financial counselling

Better Place Australia free financial counselling and mediation services are available to people who have money troubles and live in one of the many government funded areas across Victoria. First step is to enquire online or request an appointment.

For more real stories about people with financial troubles and how Better Place Australia financial counsellors mediated for them, go to the Financial First Aid home page and scroll down to Real Stories.