Real Stories: Sudden health issues meant Sue couldn’t repay her personal loan

Better Place Australia free financial counselling client story.

Sue was a career nurse and had recently taken out a significant personal loan to pay off a handful of debts, and then she suffered a serious medical event. She was unable to work and therefore unable to pay this loan arrangement.

After discovering Better Place Australia free financial counselling, Sue reached out for help with her situation. Our financial counsellor, Christine, spoke with Sue, looked into the matter more, and decided mediation was needed. As part of the service, Christine went into mediation with the creditor on Sue's behalf.

Video case study: Watch Christine share more and what the outcome was in the video case study snapshot above.

Podcast: For a more detailed account, listen to the case study podcast.

Better Place Australia free financial counselling

Better Place Australia free financial counselling and mediation services are available to people who have money troubles and live in one of the many government funded areas across Victoria. First step is to enquire online or request an appointment.

For more real stories about people with financial troubles and how Better Place Australia financial counsellors mediated for them, go to the Financial First Aid home page and scroll down to Real Stories.