Help with Debt Collectors
Debt collection agencies try to recover unpaid bills or loan payments on behalf of credit or service providers. Information about your rights regarding debt collectors can be found here.
Sometimes the debt may be quite old or outsourced to an unfamiliar company, so it’s important to clarify exactly what the account relates to and that it is an amount you actually owe.
In some cases the collection agent may not be able to provide you with details of how the figure was arrived at. If you have concerns the debt is incorrect and higher than it should be, you may have grounds to dispute it and force them to provide the evidence. However in many cases the debt collector will settle for a much lower amount.
The age of the debt is important – if it has been more than 6 years since any contact, the debt may be statute barred (unable to be collected) unless judgement has been obtained.